مطالب و توضیحات تکمیلی درس

جمله ها و اصطلاحات مکالمات تلفنی انگلیسی

Communicating On The Phone - Speaking

Communicating via telephone can be a very difficult task for non-native English speakers, even sometimes for native English speakers. There are so many different dialects, local words/phrases, and accents. There are some common phrases and words that are used. There are some common basic words and phrases that are commonly used to conduct a telephone conversation.

Common Telephone Phrases for the Person Make The Phone Call (Caller)

Greeting -

Hi - Hello - Hello, how are you?

good morning - good afternoon -good evening

Introductions -

This is .... (give your name)

This is ....( give your name, from (state place, or company).

Hello this ...(give your name)

Requesting Someone -

Can I please speak to .... (give the person's name)

I would like to speak to...(give the person's name)

Is ....(give the person's name) available.

Is it possible to speak to ....(give the person's name).

I need to speak to ....(give the person's name)

When Party (the person you are trying to call) is Unavailable

May I leave a message, please?

Do you know when he/she will be available?

Do you know when he/she will return to the office/home?

I will call back latter/in an hour/tomorrow.

Please tell him .....(give your name) called, and I will call latter/call again.

Please have him/she call me back.

Can I leave my telephone number? My phone number is.....(give your number)?

Please have him/her contact at ......(state a place or a phone number).

Where/How can I reach him/her?

What is her/his mobile phone number/Cell/Cellular phone number?

Faxes

May I send you a fax?

What is your fax number?

Did you receive my fax?

I send a fax to..... (give person's name), did he.she receive it?

Asking for Information

Other Useful Telephone Phrases/Words

The number is busy.